Pharmacy Technician

CVS Health•Clarksburg, WV
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. After starting, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Technicians may also support immunizations and other patient health care services where allowed by law and supported by required training and certification. Technician Immunizers must complete additional licensure and training requirements, educate patients about vaccines and refer clinical questions to the Pharmacist-on-duty, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
  • If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Be able to concentrate, switch tasks as needed, verify prescription information and labels, communicate verbally and in writing, actively listen, use math for prescription calculations, and resolve challenging interactions.
  • Meet the physical requirements of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger work; visual acuity for detailed tasks; and occasionally lifting or exerting up to 20 pounds.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and supported by required training and certification.
  • When supporting immunizations, complete required licensure and training, educate patients about vaccines and refer questions to the Pharmacist-on-duty, monitor and respond to adverse reactions and report events, collect and document patient information, and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Use attention, communication, customer-service, mathematical reasoning, and problem-resolution skills to meet patient and business needs and help ensure prescription accuracy.
  • Perform the physical tasks required for the role, including standing, mobility, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and close visual work.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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