Pharmacy Technician

PI Corporate Support Services•Denton, TX

15d•$18 - $22•Onsite

About The Position

Community Pharmacy, a Pharmacy Innovations company, is seeking an experienced Licensed Pharmacy Technician to join our Denton team. This position is primarily focused on patient service and prescription processing, with opportunities to assist in compounding for technicians with appropriate training and experience.

Requirements

High school diploma or equivalent.
Texas Pharmacy Technician license (required)
Basic computer skills
Excellent verbal and written communication skills.
Regular and predictable attendance

Nice To Haves

Compounding Lab Experience - sterile or non-sterile

Responsibilities

Deliver exceptional customer service by actively listening to customer concerns, responding with empathy, and ensuring all inquiries are addressed with professionalism and care.
Accurately process, fill, and dispense prescriptions by reviewing original orders and pharmacy documentation in compliance with company policy and regulatory standards.
Maintain comprehensive and confidential records of all customer interactions, including inquiries, prescription issues, complaints, and resolutions.
Proactively identify and escalate complex concerns to pharmacists or appropriate departments to ensure timely and accurate follow-through.
Support patient retention by creating a positive and helpful experience, following up on open issues, and confirming that patient needs are met consistently.
Process payments, managing billing tasks, providing support for account updates, and claim submission.
Foster a compassionate, respectful, and efficient environment to ensure each patient feels valued, safe, and supported in their healthcare journey.
Communicate effectively and confidentially with patients through our secure messaging portal to address questions, confirm order statuses, and relay follow-up information.
Assist the pharmacist with the preparation and dispensing of medications and supplies in accordance with company policies and procedures, as well as state and federal regulations & standards.
Prepare compounded medications according to formulations and USP standards.
Perform basic pharmaceutical calculations.
Maintain appropriate documentation and record-keeping for all compounded preparations.
Assist with inventory management, including ordering and receiving supplies.
Operate and maintain compounding equipment and facilities.