Pharmacy Technician

Shields Health Solutions•Chattanooga, TN

12d

About The Position

The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on' approach to total quality patient care through the delivery of a full continuum of medication adherence support. Candidates must be a licensed Pharmacy Technician with the State of employment.

Requirements

Licensed Pharmacy Technician with the State of employment.
Strong phone skills.
Able to quickly learn other database programs and able to extract relevant information.
Strong organizational and interpersonal skills.
Energetic, highly motivated, team player with strong personal and communication skills.
Discretion and confidentiality essential as position deals with highly sensitive and private data.
Required 1+ years experience as a Pharmacy Technician.
High school diploma or GED required.
Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms.
Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Nice To Haves

Preferred 3+ years’ experience as a Pharmacy Technician.

Responsibilities

Interpret and enter prescriptions.
Clarify prescription orders with pharmacist and/or clinician as appropriate.
Label and fill prescriptions for the pharmacist to verify.
Perform pharmaceutical calculations.
Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
Prepares medication for delivery to patients and departments.
Answers, resolves, and triages inbound inquiries.
Provides outbound therapy/medication adherence check-ups.
Secures refill prescriptions.
Resolves insurance related issues and assists patients with various forms of financial assistance.
Maintains pharmacy inventory including drug ordering and receiving.
Communicate directly with patients over the phone to assist them in the awareness of their medications.
Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up.
Manage, organize, and update relevant data using database applications.
Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
Identify trends, resolves problems; recommend improvements; implements change.
Actively participates in process improvement initiatives.
Protects organization's value by keeping information confidential.
Other duties as assigned