Pharmacy Technician (Float) - Kokomo & Marion

Indiana Health Centers, Inc. • Kokomo, IN

just now • Onsite

About The Position

Indiana Health Centers, Inc. (IHC) is a mission-driven organization that has been providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. As a Federally Qualified Health Center, IHC specializes in integrated care, offering essential services to meet community patient needs. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services at select locations, IHC provides primary medical, dental, and behavioral healthcare services to diverse patient populations throughout Indiana. IHC is currently seeking a bilingual (Spanish) Pharmacy Technician to float between its Marion and Kokomo pharmacies. This role will provide additional coverage during busy periods and for primary staff PTO. The Pharmacy Technician contributes to IHC’s mission and goals of patient satisfaction, quality of care, and productivity. Key responsibilities include resolving third-party rejections, responding to high-volume customer inquiries under direct supervision, and utilizing pharmacy systems to access patient and drug information.

Requirements

• High degree of interpersonal and organizational skills.
• Proficiency with written and verbal communication skills.
• Experience in an FQHC or safety-net healthcare environment.
• Experience with the 340b program.
• Experience integrating pharmacy services into primary care.
• Pharmacy experience in a retail setting, including prescription filling and verification, records and legal compliance, pharmacy operations, pharmacy software, and technology systems and insurance.
• Experience performing prescription dispensing.
• Strong working knowledge of applicable state and federal controlled substance laws.
• Proficiency with pharmacy management software such as Liberty Software.
• High school diploma or equivalent.
• Active Pharmacy Technician License.

Nice To Haves

• Pharmacy Technician certification (PTCB) preferred.
• 1 year of experience in retail pharmacy as a Pharmacy Technician preferred.

Responsibilities

• Processes new patient registration by entering data into the pharmacy software system.
• Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing.
• Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes).
• Resolves all data entry-related exceptions.
• Transitions inventory through different workflow stages with a focus on quality control.
• Counts and fills prescriptions.
• Cleans and helps maintain the pharmacy and keeps the work area orderly.
• Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
• Provides assistance to Pharmacists by identifying and communicating issues as appropriate.
• Performs duties and responsibilities according to the philosophy and standards of the organization, including conveying courtesy, respect, enthusiasm and positive attitudes in work situations with clients, peers and visitors.
• Maintains client and associate confidentiality.
• Responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook.
• The position may be requested to perform job-related tasks other than those stated in this description as directed by the Pharmacy Manager.
• Adheres to the organization’s prescription data entry procedures and guidelines.
• Performs other related duties as assigned.
• Ensures pharmacy services are in line with state and federal requirements.

Benefits

• $2,000.00 retention bonus paid after one year of employment
• No nights or weekends
• Generous Paid Time Off and Floating Holidays
• Day 1 Insurance benefits eligibility
• 403(b) Retirement Plan matching at one year of employment
• Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
• Flexible Leave of Absence programs
• Personify Health Wellness program with paid incentives for participation
• Employee Assistance Programs with 24/7 access to therapy consultation services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees