Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Grafton, WI

2d

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an ASHP- and Department of Labor-recognized earn-while-you-learn training program intended to prepare apprentices with foundational and advanced knowledge, skills, and on-the-job experience to pursue Pharmacy Technician Certification Board (PTCB) certification and a career in health care.

Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the role assists with pharmacy practice and department operations. It uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacists and customers, and helps maintain pharmacy workflow, inventory, and the pharmacy’s appearance. PTCB-certified technicians may also assist with and coach pharmacy technicians and cashiers in pharmacy systems and register operations.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision and in accordance with state, federal, and company requirements.
• Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
• Retrieve, count, and pour medications, verify prescription accuracy, and check for possible drug interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist and follow company error-handling and Quality Improvement Program procedures.
• Follow the company’s Good Faith Dispensing policy.
• Register sales on the assigned cash register and collect and handle cash as required.
• Engage customers and patients, answer questions, resolve issues, assist with locating products, and provide a positive customer experience.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; address overages, shortages, order errors, and damaged Rx merchandise.
• Assist with clinical services as required, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical and health care providers through detailing and outreach to health groups and care facilities.
• Keep the Pharmacy Department supplied, clean, neat, and orderly.
• Comply with company policies, maintain respectful coworker relationships, and complete special assignments as directed.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; attend requested training and earn continuing education credits.
• Maintain knowledge and skills in health care and pharmacy, including current developments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed