Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Schenectady, NY

2d•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices support a patient-centric pharmacy experience by interacting with customers, building patient relationships, and assisting pharmacists under direct supervision and in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor, intended to provide foundational and advanced knowledge, skills, and on-the-job experience toward Pharmacy Technician Certification Board (PTCB) certification.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in the practice of pharmacy and in other Pharmacy Department duties, following applicable laws, regulations, and company policies.
Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
Retrieve, count, and pour medications; verify prescriptions and check for possible interactions.
Assist pharmacists with scheduling and maintaining pharmacy workflow.
Report prescription errors promptly to the pharmacist and follow company error-reporting and Quality Improvement Program policies.
Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required.
Greet and assist customers and patients, resolve issues, answer questions, and provide a positive customer experience.
Help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
Follow asset protection practices and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
Assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples when required.
Help coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical professionals and community health organizations through detailing and outreach.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Maintain respectful relationships with coworkers, comply with company policies and procedures, and complete assigned tasks and special assignments.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; PTCB certification is a condition of promotion to senior technician if not already earned.
Attend training requested by the manager, acquire continuing education credits, and maintain knowledge of developments in healthcare and pharmacy.