Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Rapid City, SD

21h•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to prepare participants to become PTCB-certified Pharmacy Technicians and develop skills for a career in pharmacy care. Under a pharmacist’s direct supervision, the Pharmacy Technician assists with pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy operations, and delivers customer service. Technicians earn and maintain PTCB certification through the designated training program and/or any state-required certification or registration.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision and in accordance with state, federal, and company requirements.
Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
Enter patient and drug information, retrieve, count, and pour medications, verify medicines, and check for possible interactions.
Support pharmacists with scheduling and maintaining workflow.
Report prescription errors promptly and follow pharmacy error and Quality Improvement Program policies.
Follow the company’s Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register sales, collect and handle cash, and help customers locate over-the-counter products.
Answer telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments, and filing claims for shipment discrepancies or damaged goods involving prescription drugs.
May assist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
Help maintain relationships with local medical and healthcare providers through detailing and outreach to healthcare groups and facilities.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain pharmacy and healthcare knowledge.
Engage customers and patients, offer assistance, resolve issues, and answer questions to support a positive customer experience.
Model customer-service best practices and develop relationships with valuable customers.
If PTCB certified, assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers.