Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Joliet, IL
•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The role assists pharmacists under direct supervision and in accordance with state and federal regulations and company policies. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, and may coach other technicians and cashiers on pharmacy systems and registers if PTCB certified. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. Training activities and on-the-job experience are intended to build foundational and advanced pharmacy skills and prepare apprentices to become PTCB-certified pharmacy technicians. Employees are expected to earn and maintain PTCB certification through the designated program and/or any state-required certification or registration; otherwise, PTCB certification is required for promotion to senior technician.

Requirements

  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of retail-environment experience.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist in pharmacy practice and other Pharmacy Department duties under direct supervision and in accordance with applicable regulations and company policies.
  • Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is accurate.
  • Retrieve, count, and pour medications; verify the medicine and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Report prescription errors promptly and follow company error-reporting and Quality Improvement Program procedures.
  • Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register sales on the assigned cash register and collect and handle cash as required.
  • Help customers locate over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
  • Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; maintain asset-protection knowledge and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
  • May assist pharmacists with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with Walgreens clinics and external providers.
  • Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and related activities.
  • Keep the Pharmacy Department adequately stocked, clean, neat, and orderly.
  • Maintain respectful relationships with coworkers and comply with company policies and procedures.
  • Complete special assignments and other tasks as assigned.
  • Attend manager-requested training, earn continuing education credits, and maintain current healthcare and pharmacy knowledge.
  • Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration.
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