Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Perris, CA

19h

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centered pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor, with courses, learning activities, resources, and on-the-job experience to prepare apprentices to become certified pharmacy technicians and earn a nationally recognized, portable credential. The role assists pharmacists under direct supervision and in accordance with state and federal regulations and company policies. Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, while helping deliver a distinctive customer experience. The position may also support pharmacy operations, inventory, clinical services, and professional development.

Requirements

Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required for promotion to senior technician if not already earned through the program.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision in pharmacy practice in accordance with state, federal, and company policies.
Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
Retrieve, count, and pour medications; verify medicines and check for possible interactions.
Assist the pharmacist with scheduling and maintaining workflow.
Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Follow Good Faith Dispensing policies during applicable prescription-dispensing activities.
Register sales on an assigned cash register and collect and handle cash as required.
Engage customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
Maintain awareness of asset-protection practices and file claims for shipment overages, shortages, order errors, and damaged prescription-drug goods.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with local medical professionals and organizations through provider outreach and detailing.
Keep the Pharmacy Department adequately stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend requested training, obtain continuing education credits, and maintain healthcare and pharmacy knowledge and skills.
If PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy-register operations.