Onsite Pharmacy Technician (Monaca 5:00AM-1:30PM)

SelectQuote, Inc.•Monaca, PA

4d•Onsite

About The Position

SelectRX, a subsidiary of SelectQuote, is a specialized medication management pharmacy focused on population health initiatives. They aim to improve patient engagement and health literacy, simplify the healthcare journey, and facilitate better healthcare options through value-based partnerships. SelectRX is a high-touch, technology-driven pharmacy that virtually engages with patients to ensure accurate prescription records and improve prescription drug adherence. They achieve this through a personalized clinical approach, a robust technology platform for adherence tracking, and a world-class pharmaceutical packing and distribution facility. This onsite role requires availability for the 5:00 AM - 1:30 PM EST shift. The Pharmacy Fulfillment Technician (PFT) is responsible for adhering to state and federal regulations in pharmacy-related data entry and patient registration. This position handles the resolution of third-party rejects and responds to high-volume customer inquiries under direct supervision, following standard operating procedures and SelectRx policies. The PFT will use pharmacy systems to obtain patient and drug information and operate automated machinery for pre-sorting and packaging medications in support of the fulfillment site production process.

Requirements

Basic level PC skills including: Start and shut down computer, Use mouse to point and click, Start, close and switch between programs, Save files, Print documents, Access information online, Touch typing, Formatting documents
Intermediate level keyboarding typing skills, at least 35 words per minute
High degree of interpersonal, communication and organizational skills
Proficiency in reading, writing and speaking is required
High school diploma or equivalent
Must maintain an active Pharmacy Technician Certification (and/or willing to obtain a Pharmacy Tech in Training Certificate before starting)

Nice To Haves

At least 1-year experience in retail pharmacy, fulfillment or call center environment as a Pharmacy Technician

Responsibilities

Processes new patient registration by entering data into the Pioneer system
Handles patient prescription requests within HIPAA guidelines and enter refill orders for processing
Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes)
Resolves all data entry-related exceptions
Runs automated machinery, sort medications, and transition inventory through different workflow stages with a focus on quality control
Counts and fills prescriptions, affix labels, pack, and ship
Cleans and helps maintain machinery and keep the work area orderly
Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements
Provides assistance to Pharmacists by identifying and communicating issues to senior-level staff as appropriate
Performs duties and responsibilities according to the philosophy and standards of SelectRx including conveying courtesy, respect, enthusiasm and positive attitudes in work situations with clients, peers and visitors
Maintains client and associate confidentiality.
Responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook.
Adheres to SelectRx’s prescription data entry procedures and guidelines
Performs other related duties as assigned