Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Daphne, AL

7h

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The apprenticeship provides paid, on-the-job learning through a pharmacy technician training program recognized by ASHP and the Department of Labor. Training is designed to build foundational and advanced knowledge, skills, and experience toward Pharmacy Technician Certification Board (PTCB) certification and continued development in pharmacy care.

Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the Pharmacy Technician assists with pharmacy operations, prescription processing, customer service, inventory, and other Pharmacy Department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while supporting a positive customer experience and maintaining accurate, compliant dispensing practices.

Requirements

• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Earn and maintain PTCB certification through the designated training program and/or applicable state-required certification or registration.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
• Model customer-service best practices and build strong relationships with customers.
• Assist the pharmacist in the practice of pharmacy under supervision and in compliance with state, federal, and company policies.
• Use pharmacy systems to enter patient and drug information and process prescriptions accurately.
• Retrieve, count, and pour medications; verify prescriptions and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist and follow company error-reporting and Quality Improvement Program procedures.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on an assigned cash register and collect and handle cash as required.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims in a timely manner and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use asset-protection procedures and file claims for shipment overages, shortages, order errors, and damaged prescription-drug goods.
• As needed, assist with clinical services, including collecting and properly labeling patient blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and detailing.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures, maintain respectful coworker relationships, and complete assigned tasks.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician when otherwise required.
• Attend requested training, obtain continuing-education credits, and maintain knowledge of healthcare and pharmacy developments.

Benefits

• Paid training through an earn-while-you-learn pharmacy technician training program.
• Access to training courses, learning activities, resources, and on-the-job experience.
• A nationally recognized, portable credential to support career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed