Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Callahan, FL

18d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced skills and support progress toward Pharmacy Technician Certification Board (PTCB) certification.

Under the pharmacist’s direct supervision and in accordance with applicable regulations and company policies, the position assists with pharmacy practice and other Pharmacy Department duties. It uses pharmacy systems to obtain patient and drug information and process prescriptions, and helps deliver a distinctive customer experience. Training and continuing education are provided as requested, and the technician is expected to earn and maintain PTCB certification through the designated program and/or required state certification or registration.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in pharmacy practice and perform other Pharmacy Department duties in accordance with state and federal regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information correctly, retrieve, count and pour medications, verify medicines, and check for possible interactions.
• Provide a distinctive customer experience by greeting customers and patients, offering assistance, resolving issues, answering questions, and developing relationships with valuable customers.
• Model and share customer service best practices with team members.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error and Quality Improvement Program procedures.
• Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required; help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform clerical duties as assigned.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups, retirement homes, nursing homes, and other forums.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

Benefits

• Walgreens Pharmacy Technician Training Program with courses, learning activities, resources, and on-the-job experience.
• Benefits information is available at jobs.walgreens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed