About The Position

Under the general supervision of the Systems Director of Pharmacy and the direct supervision of a registered Pharmacist, the Pharmacy Technician performs duties related to purchasing, preparing, distributing, and charging prescriptions. The role includes prescription interpretation, order entry, dispensing, labeling, billing, inventory, and cash and charge transactions. The technician must be registered with the Kentucky Board of Pharmacy before the hire date. Non-certified technicians are expected to earn the CPHT credential within six months of hire and transition to the certified technician job description. The position cross-trains at the EMRMC outpatient pharmacy and Bluegrass Drug Store. It requires attention to detail, continuous reprioritization and multitasking, and professional customer service. Work includes a varied schedule across seven days per week, prolonged standing or walking, regular lifting of supplies and equipment up to 25 pounds, and handling, preparing, and disposing of hazardous medications. Face masks and other PPE are required.

Requirements

  • Registration as a pharmacy technician with the Kentucky Board of Pharmacy before the hire date.
  • Basic algebra skills to perform pharmaceutical calculations.
  • Typing skills and computer experience.
  • Ability to work varied shifts across seven days per week.
  • Ability to stand for prolonged periods or walk extensively.
  • Ability to regularly lift supplies and equipment weighing up to 25 pounds.
  • Ability to handle, prepare, and dispose of hazardous medications and use required face masks and other PPE.

Nice To Haves

  • One year of pharmacy technician experience, or an equivalent combination of education and experience.
  • Certified pharmacy technician credential (CPHT).
  • McKesson Enterprise experience.

Responsibilities

  • Prepare non-sterile dosage forms as ordered by physicians under a Pharmacist’s direct supervision.
  • Screen medication storage and security in the pharmacy and other departments.
  • Assist with maintaining medication and related-stock inventory, receiving shipments, and ordering OTC items for front-end needs.
  • Remove medications from inventory before their expiration dates.
  • Process refill requests to providers.
  • Select medications according to prescription orders, scan barcodes to verify accuracy during order entry, and apply appropriate labels and auxiliary safety labels.
  • Handle hazardous medications and waste according to policy.
  • Maintain medication and narcotic distribution records and comply with federal and state laws regarding controlled substances.
  • Provide customer service to patients and providers and resolve conflicts professionally.
  • Obtain prior authorization or other provider documentation needed for payor reimbursement.
  • Respond to patient and customer needs communicated by telephone and other communication tools.
  • Deliver medications accurately and on time to patient rooms, off-site locations, or curbside.
  • Reprioritize and multitask based on workload.
  • Triage phone calls, referring them to a Pharmacist or handling them independently as appropriate.
  • Manage the will-call station and process payroll deduction, cash, charge, and chaplain’s fund transactions.
  • Pursue certification within six months of hire and maintain and expand professional knowledge and skills.
  • Contribute to the organization’s mission and philosophy and demonstrate dependability.
  • Incorporate patient- and family-centered care concepts, including dignity, respect, information sharing, and participation.
  • Support the development and implementation of shared governance across the organization.
  • Perform other related duties as assigned.
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