Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The training program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy skills and prepare participants to become Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technicians. Under the pharmacist’s direct supervision, the Pharmacy Technician assists with pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, and delivers a distinctive customer experience. Technicians earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, PTCB certification is required for promotion to senior technician.
Requirements
- Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
- Must be willing to work a flexible schedule, including evening and weekend hours.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist in the practice of pharmacy and other Pharmacy Department duties in accordance with state, federal, and company policies.
- Use pharmacy systems to obtain patient and drug information and process prescriptions.
- Engage customers and patients, offer assistance with products and services, resolve issues, answer questions, and build relationships with valuable customers.
- Model customer service best practices and Walgreens service traits with team members.
- Enter patient and drug information accurately, fill prescriptions by retrieving, counting, and pouring medications, verify medicines, and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program procedures.
- Follow the Walgreen Co. policy regarding Good Faith Dispensing during applicable prescription dispensing activities.
- Register sales on the assigned cash register, collect and handle cash, and assist customers in locating over-the-counter products.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
- May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
- Help maintain relationships with local medical professionals and organizations through provider outreach and related activities.
- Maintain the Pharmacy Department’s supplies, cleanliness, order, and appearance.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend manager-requested training, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
