Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Lafayette, LA

16d•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an ASHP- and Department of Labor-recognized Pharmacy Technician Training Program intended to provide foundational and advanced knowledge, skills, and on-the-job experience toward becoming a PTCB-certified pharmacy technician and maintaining the skills needed in pharmacy care. The program is an entry point to a healthcare career and offers an earn-while-you-learn approach. Under the direct supervision of a pharmacist and in accordance with applicable state and federal regulations and company policies, the technician assists in pharmacy practice and other Pharmacy Department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, and delivers a distinctive customer experience. PTCB-certified technicians may also assist with and coach pharmacy technicians in pharmacy-system operations and cashiers using pharmacy registers.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Must earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not otherwise obtained.
Must comply with applicable state and federal regulations and company policies while assisting the pharmacist under direct supervision.

Nice To Haves

Six months of retail experience is preferred.
Prior Walgreens work experience is preferred.
Good math skills for accurately counting, measuring, and weighing medications are preferred.
Good computer skills are preferred.
Knowledge of store inventory control is preferred.
PTCB certification is preferred.

Responsibilities

Engage customers and patients by greeting them, offering help with products and services, resolving issues, and answering questions.
Model and share customer-service practices, build relationships with valuable customers, and assist customers in locating over-the-counter products when possible.
Assist the pharmacist in pharmacy practice under supervision and comply with state, federal, and company policies and the Walgreen Co. Pharmacy Code of Conduct.
Use pharmacy systems to enter and verify patient and drug information; retrieve, count, and pour medications; verify prescriptions; and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Follow the Company's Good Faith Dispensing policy during applicable prescription-dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform clerical duties as assigned.
Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection procedures and file claims for shipment discrepancies or damaged prescription drugs.
May assist pharmacists with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
Help maintain relationships with local medical professionals and community health organizations through provider outreach and detailing.
Maintain the Pharmacy Department's supplies and keep the area clean, neat, and orderly.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete assigned special tasks.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend manager-requested training, earn continuing education credits, and maintain knowledge of healthcare, pharmacy, and industry developments.