Pharmacy Technician - Value Based Care

Cleveland ClinicCleveland, OH
Remote

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. The Pharmacy Technician – Value Based Care supports medication management and patient care by helping identify potential medication-related concerns and ensuring medications are working appropriately together. Caregivers in this role receive hands-on training and ongoing support from the manager, including guidance on department processes, role responsibilities, troubleshooting, and day-to-day workflows. Throughout the first year, caregivers will receive regular check-ins and continued development to build confidence and expertise in the role. This is a remote role. A caregiver in this position will work Monday through Friday from 8:00am to 5:00pm with no weekends or holidays.

Requirements

  • High School Diploma/GED
  • Minimum six months related pharmacy experience
  • Upon hire, registration as a Certified Pharmacy Technician, Registered Pharmacy Technician or Pharmacy Technician Trainee with the Ohio Board of Pharmacy is required.
  • Candidate must be eligible for Registration as a Certified Pharmacy Technician with the Ohio Board of Pharmacy.
  • Registration as a Certified Pharmacy Technician is required within 6 months.
  • Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB) is required within 18 months

Nice To Haves

  • Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB) is preferred at time of hire.
  • Completion of a formal pharmacy technician training program
  • Experience dealing with third party insurance and prior authorization process

Responsibilities

  • Communicate directly with patients and caregivers while performing technical functions within the assigned work area to ensure timely and accurate procurement of prescriptions and documentation within the electronic medical record when required.
  • Identify potential medication-related access problems and work with patients and the multi-disciplinary team to solve these problems in an efficient and patient-centered manner.
  • Coordinate education, bedside medication delivery, and medication payment.
  • Assist with the development and implementation of policies and procedures to ensure a seamless medication-related procurement process for patients.
  • Work with the pharmacy leadership teams to identify areas of opportunity for improved patient experience.
  • Assist manager in creating, implementing and monitoring quality control programs in assigned area.
  • Conduct third party prior authorization requests when needed.
  • Monitor program performance, including patient volumes served and patient experience indicators, serving as a valued resource to identify discharge prescription coverage issues and assist in their resolution.
  • Complete medication histories or other transitional care activities as assigned per location.

Benefits

  • This role is eligible for a sign on bonus of up to $2,500
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