Pharmacy Technician Trainee - South Euclid Giant Eagle
About The Position
As a Pharmacy Technician Trainee, you’ll be a key part of a collaborative team that builds a service-conscious Pharmacy team and develops strong relationships with patients. You’ll help exceed expectations, meet patient needs, and provide safe, accurate, and efficient care to support positive patient, Team Member, and company outcomes. The role includes welcoming and assisting patients, processing prescriptions and transactions, using pharmacy computer systems, maintaining inventory and a clean work environment, and following company, state, and federal requirements. The trainee must complete the required training program and exams. For Long Term Care only, the position may involve medication cycle exchanges and medication cart audits at serviced facilities.
Requirements
- High school diploma or equivalent.
- Eligible to obtain registration as a pharmacy technician with the applicable state board of pharmacy.
- At least 18 years of age.
- Able to lift up to 25 pounds.
- 0 to 6 months of experience required.
Responsibilities
- Welcome patients and promptly acknowledge them with compassion at pharmacy entry points.
- Provide respectful, engaging patient service; process orders in person and by phone, direct patients to products, and refer appropriate prescription and over-the-counter medication questions to the pharmacist.
- Maintain a neat and clean work environment that meets company and government requirements.
- Assist team members with tasks to help the department run efficiently.
- Use the pharmacy computer to support patient care and efficient operations at drop-off, will call, drive-thru, phone, filling, and order receiving, including searching for patient profiles, determining fill and pickup dates, checking Central Fill status, quoting cash prices, checking medication counts, and entering invoices.
- Assist the team with action plans to improve outcomes using relevant service and business metrics.
- Help execute company initiatives and programs.
- Complete the required training program and accompanying exams.
- Follow company, state, and federal policies, laws, and regulations, including HIPAA and requirements for pseudoephedrine sales.
- Finalize sales at the cash register according to established procedures and point-of-sale policies.
- Accurately transcribe prescription data to generate customer labels.
- Help maintain inventory by ordering, receiving, stocking, and rotating drugs and other supplies according to company policy and procedure.
- Answer telephone calls politely and promptly, exchange accurate information, and support customer satisfaction.
- Resolve customer questions and concerns through effective communication with customers, management, and support staff.
- File written prescriptions daily.
- For Long Term Care only, perform medication cycle exchanges at serviced facilities if required.
- For Long Term Care only, perform medication cart audits at serviced facilities if required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
