Pharmacy Technician Trainee

NeighborHealth•Boston, MA

2d•$21 - $28•Onsite

About The Position

NeighborHealth, formerly East Boston Neighborhood Health Center, is a large community health center serving the greater Boston area with a commitment to patient and community health. This role supports clinical staff in medication ordering and delivery within the Retail Pharmacy department at the Maverick location. The Pharmacy Technician is responsible for providing support and assistance to clinical staff in the management of medication ordering and delivery.

Requirements

High School graduate or GED required.
Current, valid, and unrestricted pharmacy technician license from the Massachusetts Board of Registration in Pharmacy.
Must have completed Pharmacy Technician Trainee requirements.
Ability to work on a team in a fast-paced environment.
Excellent communication skills in English as well as basic reading and math skills.
Computer proficiency with an electronic medical record.
Commitment to exceptional customer service.

Responsibilities

Communicates among a number of individuals, including patients, co-workers, insurance companies, and prescribers.
Demonstrates compassion and care by proactively identifying and resolving potential problems.
Works on a team to fulfill prescription orders from start to finish with an in-depth understanding of each workstation.
Understands and follows applicable Federal and State laws (e.g. HIPAA), regulations, professional standards, and ethical principles.
As allowable by state law, certified and trained pharmacy technicians can expand on their clinical and managerial responsibilities.
Displays outstanding customer service skills when interacting with patients, outside providers, referral sources, or others.
Responsible for continued professional growth and development.
Reads, understands, and complies with all Standards of Conduct, JCAHO policies, etc.
Adheres to NeighborHealth standards of Employee Conduct and all related policies and procedures by: Demonstrating excellent customer service; Showing respect to other employees; Adhering to standards of cultural competency and non-discrimination; Adhering to standards of privacy; Adhering to attendance and other policies and utilizing appropriate notification and other procedures.
Upholds safety policies, practices, and procedures, including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety, and other employee safety measures.
Upholds procedures and systems to safeguard the confidentiality of all patient and employee information.