Pharmacy Technician Trainee
About The Position
The Pharmacy Technician Trainee trains and participates in medication inventory management, storage, preparation, and delivery. The role triages phone calls and handles medication requests, referring all clinical decisions to a pharmacist. It requires effective communication with pharmacy colleagues, customers, patients, and hospital staff, while maintaining patient confidentiality. The trainee completes required training and activities to prepare for and pass the PTCB Pharmacy Technician Certification Exam. Preparation typically includes the 12-week Pharmacy Technician University (PTU) program, with didactic, simulation, and experiential training and assigned rotations in ambulatory and acute care settings.
Requirements
- High school diploma or equivalent, or an equivalent combination of education and experience.
- Enroll in the URMC ASHP-accredited Pharmacy Technician Training Program (PTTP), or become certified through an alternate method, within 180 days.
- Obtain PHAR-C certification as a Certified Pharmacy Technician through the PTCB Certification Exam within 180 days.
Nice To Haves
- Previous work experience in health care.
Responsibilities
- Train in and participate in medication storage and inventory management, including stocking medication areas and automated systems, rotating stock, checking expiration dates, and removing expiring medications.
- Provide courteous customer service and constructive communication; triage phone calls and medication requests, deferring clinical decisions to a pharmacist.
- Use service recovery techniques to troubleshoot medication-use-system problems and communicate resolutions to appropriate staff in a timely manner.
- Maintain patient confidentiality.
- Complete assigned PTU didactic, simulation, and experiential training, computer-based learning modules, study materials, quizzes, rotations, and simulation tasks.
- Participate in activities at training sites consistent with pharmacy technician duties and responsibilities, and follow applicable employment and PTU policies and procedures.
- Work efficiently on coursework, minimize distractions and downtime, limit unapproved absences, and make up missed coursework in a timely manner.
- Train in and participate in medication delivery, including using the pneumatic tube system, hand-delivering patient medications, and documenting medication transfers and tracking as required.
- Train in and participate in medication preparation, including preparing medication orders, obtaining the correct medication, determining doses, packaging medications in accordance with applicable laws, completing required logs, and using safety checks.
- Operate and maintain automated systems or technology as training allows, and perform medication repackaging when applicable.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
