Pharmacy Technician Trainee
About The Position
Work as Pharmacy Technician in training. This role involves learning to process new prescriptions, fill medications, and handle insurance billing. The trainee will also learn to use pharmacy computer software, understand 340B compliance policies, and calculate medication supply dates. Responsibilities include answering phone calls, managing patient refills and profiles, stocking supplies, taking inventory, and maintaining patient records. The position also requires assisting the pharmacist with clinical care management, performing audits, and verifying controlled substance prescriptions. Duties are subject to change based on business needs.
Requirements
- High school diploma or its equivalent (GED).
- Attention to detail, ability to multi-task in a fast-paced work environment.
- Good math skills.
- Ability to work independently, prioritize tasks and manage multiple activities simultaneously.
- Ability to maintain patient confidentiality at all times.
Nice To Haves
- Bi-lingual skills in English and Spanish, Portuguese/Cape Verdean, French/Haitian Creole highly desirable.
Responsibilities
- Learn how to process new prescription and fill medications.
- Learn how to appropriately bill patient’s insurances, and how to communicate with insurance company to resolve prior authorizations and Drug Utilization Reviews (DURs).
- Learn how to appropriately utilize Pharmacy computer software.
- Learn about Pharmacy P&Ps about 340B compliance.
- Learn how to use Epic (Verify all outside prescriptions in EPIC for 340B Compliance).
- Learn how to appropriately calculate date supply on different types of preparations (tablets/capsules, inhalers, topical, injectable, etc.)
- Answer phone calls and process patients’ refills.
- Update and verify patients' information.
- Create new patients' profile.
- Stock shelves with supplies, take inventory, and put orders away.
- Maintain patient records.
- Offer every client the opportunity to ask questions to the pharmacist regarding his or her medication. Refer all patient concerns or complaints to the pharmacist on duty for resolution.
- Assist Pharmacist with Clinical Care Management (MTMs and Mirixa cases).
- Perform monthly internal audits for 340B compliance.
- Verify Mass Pat for all Controlled Substance Prescriptions.
- Perform other related duties as directed by supervisor or as required by the position.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
