Pharmacy Technician Trainee - Central Services

University of Rochester•Rochester, NY

13d•Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. This role involves training and participation in various pharmacy operations, including inventory management, medication preparation and delivery, and customer service. A key aspect of this position is the successful completion of a Pharmacy Technician Training Program and passing the PTCB Pharmacy Technician Certification Exam within 180 days to become a Certified Pharmacy Technician. The trainee will learn to manage medication storage, rotate stock, handle medication requests, maintain patient confidentiality, and utilize pharmacy systems. The University of Rochester is committed to fostering an inclusive and welcoming culture.

Requirements

High School diploma or equivalent required Or equivalent combination of education and experience
Be enrolled in the URMC ASHP accredited Pharmacy Technician Training Program (PTTP) or become certified through an alternate method within 180 days required
PHAR-C - Certified Pharmacy Tech via the PTCB Certification Exam within 180 days required

Nice To Haves

Previous work experience in health care preferred

Responsibilities

Trains and participates in inventory management, storage, preparation and delivery of medications.
Triages phone calls and handles medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up.
Effectively communicates with pharmacy colleagues, customers, patients, and all hospital staff.
Completes all required training and activities needed for preparation to take and pass the PTCB Pharmacy Technician Certification Exam to become a Certified Pharmacy Technician.
Trains and participates in medication storage and inventory management activities.
Stocks medication areas appropriately, including automated systems where applicable.
Rotates stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area.
Trains and participates in customer service activities related to main pharmacy work area.
Employs courtesy and uses constructive communication with pharmacy colleagues, customers, patients, and all hospital staff.
Triages phone calls and handles medication requests appropriately, deferring all clinical decisions to a pharmacist for follow up.
Utilizes effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system and communicates resolution to appropriate staff in a timely manner.
Maintains patient confidentiality at all times.
Prepares for PTCB Certification, typically through completion of the 12-week PTU program.
Completes didactic, simulation, and experiential training under administration.
Completes all assigned computer-based learning modules in a timely manner, organizing study materials and completing quizzes as required.
Attends and completes all assigned experiential rotations as part of the PTU, including ambulatory and acute care experiences overseen by a preceptor at each site.
Participates in all activities assigned at the site consistent with Pharmacy Technician duties and responsibilities.
Completes all assigned simulation tasks, observed and graded by a preceptor of the program.
Works efficiently and limits distractions and downtime while completing course work.
Keeps unapproved absences to a minimum and ensures all missed course work is made up in a timely manner.
Reviews, understands and follows all policies and procedures applicable to employment and enrollment in PTU as outlined during orientation to the program.
Trains and participates in efficient medication delivery activities.
Utilizes pneumatic tube system.
Hand delivers patient medications.
Documents transfer and tracking of medications as required.
Trains and participates in medication preparation activities.
Prepares medication order based on requests or recipes.
Obtains correct medication.
Determines the number of doses required for the defined time period.
Packages medications in accordance with applicable laws.
Completes logs where required.
Utilizes safety check procedures where required.
Operates and maintains automated system or technology as training allows.
Performs medication re-packaging processes where applicable to meet patient care needs or stocking requirements.
Other duties as assigned.