Pharmacy Technician Supervisor

Guardian Pharmacy Services Management•Boca Raton, FL

9d•Onsite

About The Position

Guardian Pharmacy of Southeast Florida, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Boca Raton, Florida. We’re reimagining medication management and transforming care. Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. This role will be performed onsite at a closed-door pharmacy in Boca Raton, FL. Comprehensive training provided side by side with training team. Must be comfortable working in a high-volume environment.

Requirements

High School Diploma or GED, required
Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)
5+ years of related experience (technical knowledge/skills may substitute for experience)
Advanced proficiency in computer applications related to department operations and job function.
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Nice To Haves

National Certification preferred (PTCB)

Responsibilities

Supervises daily operations of fulfillment technicians.
Monitors daily activities and manages work schedules to ensure quality, production and service levels are maintained.
Hire, train, manage, and schedules technicians to ensure adequate coverage for workflow within budgeted labor/Rx while keeping overtime low.
Develop training materials for departments and update as needed.
Evaluate and modify workflow processes and implement changes as necessary to meet deadlines, accuracy and efficiency targets.
Ensure all medications are complete and accurate prior to scheduled departures with sufficient time for the medications to be prepared for courier delivery.
Assign and manage work volume appropriate to each technician’s duties, measuring both productivity and accuracy.
Ensure Fulfillment technicians are fully trained on assigned workflow area and processes within established time period.
Manage daily automation audits to ensure accurate packaging and filling of medications.
In coordination with Director of Operations, develop/conduct regularly scheduled performance evaluations.
Provide individual feedback for each team members and document performance improvement goals and objectives.
Assist with quarter-end inventory prep and physical inventory.
Work as needed on daily functions which may include, but is not limited to, filling, stocking, prepacking and working with automation to ensure smooth workflow and timely deliveries.
Lead by example in all areas of role and supporting the non-negotiable attributes; attitude, dependability, commitment, productivity, efficiency and upholding policies and procedures.
Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently.
Comply with local, state, and federal laws, regulations, and policies pertaining to the dispensing of prescription medications.