Pharmacy Technician Supervisor - Intake

Onco360•Louisville, KY

2d•$57,000•Onsite

About The Position

Onco360 Pharmacy has a need for qualified candidates to fill our role of Pharmacy Technician Supervisor - Intake. This high-level technician level role is an excellent opportunity to join our company and help with our expanding Specialty Pharmacy program! This is a full-time position, Monday to Friday - 11:30am - 8pm EST. We are seeking candidates who live within a commutable distance to our Louisville, KY pharmacy location. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion. We offer a variety of benefits including: Medical; Dental; Vision; 401k with a match; Paid Time Off and Paid Holidays; Quarterly Incentive Bonuses; Tuition Reimbursement; Company paid benefits – life insurance; and short and long-term disability. Salary starting at $57,000 annually and up, depending on experience. Sign-On Bonus: $5,000 for employees starting before September 30, 2026.

Requirements

High School Diploma or GED
Licensed/registered pharmacy technician or as required by state law
Previous Experience in Pharmacy Intake
Nationally Certified Pharmacy Technician
4+ years pharmacy experience
Previous leadership experience
Excellent interpersonal skills
Able to work with all levels of management and staff
Vast knowledge of pharmacy terminology and process including sig codes, and roman numerals, brand/generic names of medication
Advanced typing, math and analytical skills
Registration with Board of Pharmacy as required by state law
Certified Pharmacy Technician (PTCB)
Independent worker
Good interpersonal skills
Excellent verbal and written communications skills
Ability to work independently
Work efficiently to meet deadlines and be flexible
Detail-oriented
Great time-management skills
Leadership

Nice To Haves

Associates or Bachelor’s Degree
Advanced Certified Pharmacy Technician
Specialty pharmacy experience
5+ years pharmacy experience
1+ years supervisor experience
Specialty pharmacy operations
Leadership skills
Independent decision-making abilities
Able to conduct research, be resourceful, and self-reliant
Excellent communication skills

Responsibilities

Supervises intake staff in a leadership role to maintain a positive working environment by creating synergy and teamwork to minimize employee relations issues and reduce turnover. Communicates effectively across pharmacy and/or corporate teams and with patients, and successfully resolves issues.
Creates patient profiles and processes orders in a timely manner from electronic prescription and fax queues, requests refill prescriptions as appropriate, manages incoming documents from the fax server.
Assists Manager in day-to-day pharmacy operations and in implementing new procedures to ensure that the accurate and timely dispensing of quality pharmacy services is consistently delivered to all patients using effective service leadership and customer skills.
Works with pharmacy management to recruit, select, hire, orientate, develop, and train new associates. On an ongoing basis, evaluates, coaches, and utilizes performance management practices to motivate and set expectations for Intake staff. In collaboration with management, drafts and delivers effective corrective action plans and disciplinary action to technicians performing at substandard levels.
Manages and reports on daily activity of vertical team members, including monitoring of daily workflow and Pulse reporting.
Works with pharmacy management to control operating expenses by effective utilization of personnel, equipment, and supplies to maintain and improve services within approved budget.
Works with pharmacy management to gain a thorough understanding and working knowledge of job functions performed by each team member.
Works with Intake Manager and/or Director of Pharmacy Operations on other responsibilities, projects, implementations, and initiatives as needed.
Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs.
Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.
Compliance with professional practice and patient confidentiality laws.
Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.