Pharmacy Technician Specialist

SSM Health • Fond du Lac, WI

52d • Onsite

About The Position

This is a full time day shift Pharmacy Technician Specialist position for SSM Fond du Lac Pharmacy working a total of 40 hour per week. The role involves performing advanced pharmacy technician duties that require specialized knowledge and skills beyond those typically expected in standard technician roles. Under the direct supervision of a pharmacist and in accordance with standard procedures, this position leads workflows and drives process improvements within a specialized operational area, specific to a single ministry. At least 80% of work time is dedicated to this specialized function, which may include areas such as technology and automation, controlled substance management, transitions of care, or purchasing.

Requirements

• Three years’ experience as a pharmacy technician
• High School Diploma/GED or education equivalency for licensing.
• Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) Or Certified Pharmacy Technician (ExCPT/CPhT) - National Healthcareer Association (NHA)
• Pharmacy Technician, Registered - Illinois Department of Financial and Professional Regulation (IDFPR) Or IL Registration Application Process Complete At Time Of Hire - Illinois Department of Financial and Professional Regulation (IDFPR)
• Pharmacy Technician - Missouri Division of Professional Registration Or MO Registration Application and Finger Print Process Complete AT TIME OF HIRE - Missouri Division of Professional Registration
• Technician - Oklahoma State Board of Pharmacy
• Pharmacy Technician, Registered - Wisconsin Department of Safety and Professional Services Or WI Registration Application Process Complete AT TIME OF HIRE - Wisconsin Department of Safety and Professional Services

Responsibilities

• Performs daily services and functions of the specialized role within assigned ministry.
• Solves issues in the specialized area as they arise.
• Ensures documents and records are accurate and completed in a timely manner.
• Serves as a resource in the specialized area for other ministry team members.
• Solves complex problems and ensures that issues are escalated and closed as needed.
• Complies with legal, regulatory, and accreditation standards.
• Collaborates with department leadership to adopt best practices.
• Coaches team members when practice standards are not upheld.
• Conducts reviews and audits of specialized area.
• Reports and monitors KPIs to ensure optimal performance.
• Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care.
• Provides input to and leads implementation of operational changes and advancements in accordance with system standardization.
• Participates in ministry work teams, committees, and councils.
• Collaborates with department leaders to develop and coordinate team member education, training, orientation, and competency.
• Trains other team members in specialized area.
• Serves as the ministry liaison to regional pharmacy teams in specialty area.
• Collaborates with leadership to communicate changes in specialty area.
• Provides excellent customer service to patients, other staff and ancillary departments and maintains high standards of confidentiality in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• One week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Instant access to earned, unpaid base pay before payday through DailyPay (fees may apply).
• Upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED