Pharmacy technician Evening Shift

Brown Medicine

15h•$25 - $27•Onsite

About The Position

The Pharmacy Technician Specialist reports to the Manager, Retail Pharmacy Services and works under the supervision of a pharmacist and direction of the Pharmacy Technician Group Leader. The specialist rotates among applicable pharmacy assignments and shifts as business needs require, based on demonstrated competency. The role uses experience-based knowledge to perform advanced technical functions in preparing, formulating, and packaging medications and pharmaceutical supplies, and assists the Group Leader in coordinating activities appropriate to the pharmacy’s services and the ages of patients and customers served. The position interacts professionally with patients and customers, practitioners, and support personnel to obtain accurate prescription and insurance information, process prescriptions, and complete payment transactions. It uses multiple pharmacy system applications to access, enter, and retrieve information. Employees are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence and demonstrate the core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate. The specialist is responsible for assigned pharmacy areas, which may include inventory management, medication purchasing, compounding and repackaging, dispensing, and sales. Medication preparation may include hazardous and controlled substances and is performed under the immediate supervision of a pharmacist. The role also supports quality assurance, medication safety, and pharmacy service activities. The work requires accuracy, attention to detail, customer service, and the ability to manage changing priorities in a fast-paced environment. The position is based at 593 Eddy Street, Providence, Rhode Island. The listed work hours are 12:30 p.m. to 9:00 p.m. New hires must successfully pass a drug screen in accordance with Rhode Island law. The position performs independently within department policies and refers complex problems to a supervisor. It has no supervisory responsibility.

Requirements

High school graduate or equivalent.
Current, unrestricted Rhode Island Pharmacy Technician licensure.
Current National Pharmacy Technician Certification (CPhT), or at least one year of licensed pharmacy technician work experience; candidates using the experience alternative must sit for the CPhT exam within six months of hire and obtain and maintain certification within 12 months of hire.
Solid computer skills, including Microsoft Office Suite, email, and calendar applications.
Comfort using internet web applications and multiple pharmacy system applications.
Strong customer-service presence and verbal and written communication skills for interacting with patients, practitioners, and ancillary staff.
Ability to maintain attention to detail and accuracy in a fast-paced environment.
Ability to multitask and reprioritize while maintaining accuracy and service standards.
Physical ability to lift, carry, and maneuver medication delivery equipment and pharmaceutical inventories, grasp instruments, and use finger dexterity.
Ability to stand and walk for extended periods.
Visual acuity and manual dexterity to operate a personal computer, accurately enter data, and navigate computer screens.
Must successfully pass a drug screen in accordance with Rhode Island State Law.

Nice To Haves

Completion of one to two years of college is preferred.

Responsibilities

Follow the principles of the Brown University Health Corporate Compliance Program and Code of Conduct.
Provide friendly, helpful customer service to patients, practitioners, and support personnel.
Respond to questions about medication and pharmaceutical supply costs and availability.
Communicate wait times, drug availability issues, and the refill authorization process for expired prescriptions.
Protect patient confidentiality while collecting information needed to fill prescriptions.
Enter patient data into pharmacy systems to support accurate charges, insurance billing, payment processing, and co-pay information.
Collect and process payments for patient transactions.
Help patients resolve identified problems and refer medication or drug-interaction questions to the pharmacist on duty.
Assess patient needs and facilitate referral to case management when appropriate.
Promote and facilitate pharmacy services, including delivery of prescriptions or medical equipment to discharged patients’ bedsides.
Rotate among applicable work assignments and shifts based on business needs and demonstrated competency.
Manage assigned pharmacy areas, including inventory, medication purchasing, compounding and repackaging, dispensing, and sales.
Prepare, formulate, and package medications—including hazardous and controlled substances—and pharmaceutical supplies under the immediate supervision of a pharmacist.
Coordinate quality assurance activities for assigned pharmacy areas.
Maintain neat and orderly medication supply areas, segregate chemotherapy agents appropriately, and ensure medications are stored under proper light, temperature, and sanitation conditions.
Participate in quality assessment and improvement activities and medication safety initiatives.
Use the approved process to report actual, prevented, and near-miss medication errors.
Demonstrate professionalism and perform other duties as assigned.