Pharmacy Technician Representative

Health Care Service Corporation•Nashville, TN

20h•Hybrid

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. This position is responsible for providing assistance to pharmacists, pharmacy coordinators, and pharmacy programs or initiatives. It works with internal departments, external vendors, and members to evaluate and resolve pharmacy issues and provide member support for programs and initiatives. For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions.

Requirements

Minimum 3 years of customer service experience, preferably in a health care/insurance industry (or equivalent)
High School Diploma with current State Pharmacy Technician Licensures in good standing

Nice To Haves

Certified Pharmacy Technician (CPhT) preferred
Excellent Verbal and written communication skills
Managed care customer service experience
Strong computer and Microsoft Office product skills required including ability to learn various data base software applications as needed
Drug information skills
Handle multiple tasks and strong organizational skills including capacity to understand complex oral and written directions as well as technical information
Self-motivator with exceptional time management skills and attention to detail that exhibits a positive attitude and embraces and adapts to change
Bilingual Spanish speaker preferred

Responsibilities

Providing assistance to pharmacists, pharmacy coordinators, and pharmacy programs or initiatives
Works with internal departments, external vendors, and members to evaluate and resolve pharmacy issues and provide member support for programs and initiatives