Pharmacy Technician - Pharmacy Support ICC

Associated Food Stores•Salt Lake City, UT

About The Position

Pharmacy Support Specialists provide phone support, data entry, insurance resolution, and patient scheduling for AFS Corporate pharmacies while ensuring compliance with federal and state laws and store policies.

Requirements

  • Valid Pharmacy Technician license (CPhT) in Utah.
  • Completion of required continuing education.
  • Ability to adapt to changing schedules and priorities.
  • Strong teamwork and collaboration skills.
  • Completion of all necessary training programs.

Responsibilities

  • Respond to inquiries from customers, physicians, and vendors.
  • Document all calls in the pharmacy management system.
  • Perform data entry for new and refill prescriptions.
  • Process refill requests and assist with billing issues.
  • Resolve third-party rejections by gathering and correcting information.
  • Provide friendly customer service and assist pharmacists as needed.
  • Perform other assigned duties.

Benefits

  • health
  • dental
  • vision
  • life
  • 401(k)
  • PTO
  • unique team member perks and discounts (10% off groceries!)
  • Flexible scheduling
  • Opportunities for advancement
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