Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Los Gatos, CA

1d • $20 - $28

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under the pharmacist’s direct supervision, the role assists in the practice of pharmacy and performs other Pharmacy Department duties in accordance with applicable regulations and Company policies. The position uses pharmacy systems to obtain patient and drug information and process prescriptions, while delivering a distinctive customer experience.

Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy skills and support preparation for PTCB certification. The technician earns and maintains PTCB certification through the designated training program and/or any state-required certification or registration; otherwise, PTCB certification is required for promotion to senior technician.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist, under direct supervision, in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state and federal regulations and Company policies.
• Use pharmacy systems to enter patient and drug information and process prescriptions, ensuring information is entered correctly.
• Retrieve, count, and pour pharmaceutical drugs; verify medication accuracy and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors immediately to the pharmacist on duty and follow Company policies and procedures related to pharmacy errors and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform other assigned clerical duties.
• Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with the local medical community through provider outreach and detailing to healthcare providers and community groups.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with Company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
• Model and share customer-service best practices, including courteous interpersonal habits and proactive assistance.
• Develop strong relationships with valuable customers.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed