Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Woodburn, OR

18h

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices help provide a patient-centric pharmacy experience by assisting pharmacists under direct supervision and in accordance with state and federal regulations and company policies. The role includes using pharmacy systems to retrieve patient and drug information and process prescriptions, supporting pharmacy operations, and interacting with customers and patients. The apprenticeship provides an entry point into healthcare through Walgreens' earn-while-you-learn Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor. Training activities, courses, resources, and on-the-job experiences are intended to build foundational and advanced pharmacy skills and prepare apprentices to earn a Pharmacy Technician Certification Board (PTCB) credential. Technicians must maintain required certification or registration and continue developing their pharmacy knowledge and skills.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment is preferred.
Prior work experience with Walgreens is preferred.
Good math skills for accurately counting, measuring, and weighing medications are preferred.
Good computer skills are preferred.
Knowledge of store inventory control is preferred.
PTCB certification is preferred.

Responsibilities

Engage customers and patients by greeting them, offering assistance, resolving issues, answering questions, and providing a positive customer experience.
Model and share customer service best practices, build relationships with valuable customers, and help customers locate over-the-counter products.
Assist the pharmacist in the practice of pharmacy under supervision and in compliance with state, federal, and company policies.
Use pharmacy systems to enter and verify patient and drug information and process prescriptions.
Retrieve, count, and pour pharmaceutical drugs, verify the medication, and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Follow the Company's Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required.
Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims in a timely manner and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
Apply asset protection techniques and file claims for pharmaceutical overages, shortages, order errors, or damaged goods.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with Walgreens healthcare clinics and external providers.
Help maintain relationships with the local medical community through provider outreach and detailing to healthcare groups and residential or care facilities.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete special assignments and other assigned tasks.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend manager-requested training, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.