Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Palm Springs, CA

13d • $18 - $25

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor. The program provides foundational and advanced instruction, learning activities, resources, and on-the-job experience to help participants work toward Pharmacy Technician Certification Board (PTCB) certification and develop skills for a career in pharmacy care.

Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the Pharmacy Technician assists with pharmacy practice and department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, and delivers a distinctive customer experience. Walgreens will train applicants, including those new to pharmacy work, to perform the role.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist in the practice of pharmacy and in other Pharmacy Department duties, following state, federal, and company requirements.
• Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
• Greet and assist customers and patients, resolve issues, answer questions, and model customer service best practices.
• Build relationships with valuable customers and maintain respectful relationships with coworkers.
• Enter patient and drug information, fill prescriptions by retrieving, counting, and pouring medications, verify medications, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist and follow company pharmacy-error and Quality Improvement Program procedures.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales at the assigned cash register, handle cash as required, and assist customers in locating over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments, and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• Assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples when required, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local healthcare providers and community organizations through provider detailing and outreach.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or meet state certification or registration requirements; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend manager-requested training, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

Benefits

• Walgreens pharmacy technician training program with learning activities, resources, and on-the-job experience.
• Access to benefits information at jobs.walgreens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed