Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under the direct supervision of a pharmacist, they assist in pharmacy practice and other Pharmacy Department duties in accordance with applicable state and federal regulations and company policies. The role includes using pharmacy systems to obtain patient and drug information and process prescriptions, providing customer service, and supporting pharmacy operations. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. Courses, learning activities, resources, and on-the-job experiences provide foundational and advanced preparation toward Pharmacy Technician Certification Board (PTCB) certification and continued development in pharmacy care. Technicians are expected to earn and maintain certification through the designated program and/or state-required certification or registration; PTCB certification is a condition of promotion to senior technician if not already obtained.
Requirements
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evening and weekend hours.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist under direct supervision and in accordance with state, federal, and company requirements; comply with the Walgreen Co. Pharmacy Code of Conduct.
- Use pharmacy systems to enter patient and drug information, ensure data is entered correctly, and process prescriptions.
- Retrieve, count, and pour medications, verify the correct medicine, and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Immediately report prescription errors to the pharmacist on duty and follow company error and Quality Improvement Program procedures.
- Follow Good Faith Dispensing policy during applicable prescription dispensing activities.
- Register related sales, operate the assigned cash register, and collect and handle cash as required.
- Engage customers and patients, offer assistance, resolve issues, answer questions, and develop relationships with valuable customers.
- Model customer-service best practices and Walgreens service traits with team members.
- Assist customers in locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
- Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Help maintain relationships with the local medical community through provider detailing and outreach to healthcare providers and community groups.
- Keep the Pharmacy Department stocked, clean, neat, and orderly.
- Maintain respectful relationships with coworkers and comply with company policies and procedures.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; attend requested training and acquire continuing education credits.
- Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
