Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Key West, FL

1d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. The apprenticeship offers an earn-while-you-learn training program recognized by ASHP and the Department of Labor. It provides foundational and advanced knowledge, skills, and on-the-job experience to prepare participants for Pharmacy Technician Certification Board (PTCB) certification and a career in pharmacy care.

Under the pharmacist’s direct supervision, the technician assists with pharmacy practice and department duties in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports customers, helps maintain pharmacy workflow and inventory, and participates in training and continuing education. Walgreens will train candidates, including those new to pharmacy work.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills, including the ability to count, measure, and weigh medications accurately.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in compliance with state, federal, and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
• Enter patient and drug information, retrieve, count, and pour pharmaceutical drugs, verify medications, and check for possible interactions.
• Assist with scheduling and maintaining pharmacy workflow.
• Report prescription errors promptly to the pharmacist and follow company error-reporting and Quality Improvement Program procedures.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales, operate the assigned cash register, and collect and handle cash as required.
• Greet and assist customers and patients, answer questions, resolve customer issues, and provide a positive customer experience.
• Model customer service best practices and develop strong relationships with valuable customers.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Apply asset protection practices and file claims for shipment overages, shortages, order errors, and damaged prescription drugs.
• Assist with clinical services, including collecting and properly labeling blood or urine samples when required, and coordinate with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with local medical providers and healthcare organizations through provider outreach and detailing.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Maintain respectful coworker relationships, comply with company policies and procedures, and complete special assignments as directed.
• Earn and maintain PTCB certification through the designated training program and/or meet state certification or registration requirements; PTCB certification is required for promotion to senior technician if not otherwise earned.
• Attend manager-requested training, acquire continuing education credits, and maintain healthcare and pharmacy knowledge.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed