Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Sealy, TX
•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides training, technology, learning activities, and on-the-job experience to build foundational and advanced pharmacy technician knowledge and skills. The earn-while-you-learn program is recognized by ASHP and the Department of Labor and supports progress toward Pharmacy Technician Certification Board (PTCB) certification. Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the role assists with pharmacy practice and department duties. It uses pharmacy systems to obtain patient and drug information and process prescriptions, while delivering a distinctive customer experience. Technicians earn and maintain PTCB certification through the designated training program or applicable state certification or registration requirements.

Requirements

  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy and perform other Pharmacy Department duties under direct supervision and in accordance with applicable regulations and company policies.
  • Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
  • Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
  • Develop strong relationships with valuable customers.
  • Retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
  • Assist pharmacists with scheduling and maintaining workflow.
  • Immediately report prescription errors to the pharmacist on duty and follow pharmacy error and Quality Improvement Program procedures.
  • Follow the Company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
  • Register sales on the assigned cash register and collect and handle cash; assist customers in locating over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
  • Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment discrepancies or damaged prescription drugs.
  • May assist with clinical services, including collecting and labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups and facilities.
  • Help keep the Pharmacy Department supplied, clean, neat, and orderly.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise earn PTCB certification as a condition of promotion to senior technician.
  • Attend training requested by the Manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.
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