Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Siloam Springs, AR

5d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. The role supports the pharmacist under direct supervision and helps carry out pharmacy department duties in accordance with applicable state and federal regulations and company policies.

Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy skills and support progress toward Pharmacy Technician Certification Board (PTCB) certification. The position also involves maintaining required certification or registration and continuing to develop healthcare and pharmacy knowledge.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy and perform other pharmacy department duties in accordance with applicable regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information accurately, retrieve, count and pour medications, verify medicines, and check for possible interactions.
• Provide a positive customer experience by greeting and assisting customers and patients, resolving issues, answering questions, and developing relationships with valuable customers.
• Model customer service best practices and share them with team members.
• Follow the Walgreen Co. Pharmacy Code of Conduct, Good Faith Dispensing policy, and procedures for pharmacy errors and the Quality Improvement Program; immediately report prescription errors to the pharmacist on duty.
• Assist pharmacists with scheduling and maintaining workflow.
• Register related sales, handle cash as required, and help customers locate over-the-counter products.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims in a timely manner and perform assigned clerical duties.
• Support pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist pharmacists with clinical services, including collecting and labeling blood or urine samples, and help coordinate clinical services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups, retirement homes, nursing homes, and other forums.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the Manager, acquire continuing education credits, and maintain pharmacy and healthcare knowledge and skills.

Benefits

• Earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor.
• Training courses, learning activities, resources, and on-the-job experiences to prepare for pharmacy technician certification.
• Benefits information is available at jobs.walgreens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed