Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under a pharmacist’s direct supervision and in accordance with applicable regulations and company policies, the role supports pharmacy operations, prescription processing, customer service, and other Pharmacy Department duties. Walgreens provides an earn-while-you-learn training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience intended to build foundational and advanced pharmacy technician skills and support preparation for PTCB certification. The technician is expected to earn and maintain applicable PTCB certification or state-required certification/registration, attend requested training, and maintain relevant knowledge and continuing education.
Requirements
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evenings and weekends.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state and federal regulations and company policies.
- Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
- When PTCB certified, assist with and coach pharmacy technicians in operating pharmacy systems and cashiers in operating pharmacy cash registers.
- Engage customers and patients, offer assistance with products and services, resolve issues, answer questions, and develop relationships with valuable customers.
- Model and share customer-service best practices with team members.
- Enter patient and drug information, fill prescriptions by retrieving, counting, and pouring medications, verify medication accuracy, and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Immediately report prescription errors to the pharmacist on duty and follow company error and Quality Improvement Program procedures.
- Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
- Register sales on the assigned cash register and collect and handle cash as required; assist customers with locating over-the-counter products when possible.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims in a timely manner and perform assigned clerical duties.
- Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection procedures and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
- Assist pharmacy management and staff in maintaining relationships with local medical and healthcare providers through outreach and other activities.
- Help maintain the Pharmacy Department’s supplies, cleanliness, orderliness, and appearance.
- Comply with company policies and procedures and maintain respectful relationships with coworkers.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
- Attend training requested by the manager, acquire continuing education credits, and maintain pharmacy and healthcare knowledge and skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
