Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Rexburg, ID

1d • $17 - $23 • Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices support pharmacists under direct supervision and in accordance with applicable state and federal regulations and company policies. The role is patient- and customer-facing, focused on building relationships and delivering a distinctive customer experience. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor, designed to develop the foundational and advanced knowledge, skills, and on-the-job experience needed to pursue Pharmacy Technician Certification Board (PTCB) certification and a career in pharmacy care.

Technicians use pharmacy systems to obtain patient and drug information and process prescriptions, and may assist with coaching pharmacy technicians and cashiers if PTCB certified. The position also includes prescription processing, customer service, cash register and clerical tasks, inventory support, pharmacy workflow assistance, and participation in clinical services as required. Employees earn and maintain PTCB certification through the designated training program and/or state-required certification or registration, attend requested training, and maintain relevant healthcare and pharmacy knowledge.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with state, federal, and company policies; comply with the Pharmacy Code of Conduct.
• Use pharmacy systems to enter and retrieve patient and drug information and process prescriptions accurately.
• Fill prescriptions by retrieving, counting, and pouring medications; verify medicines and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures concerning errors and the Quality Improvement Program.
• Follow the company's Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales on the assigned cash register and collect and handle cash as required.
• Engage customers and patients, offer assistance, resolve issues, answer questions, and provide a positive customer experience.
• Model customer-service best practices and develop relationships with valuable customers.
• Assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist's personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently; perform other clerical duties as assigned.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• As required, assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider outreach and detailing to healthcare providers and community organizations.
• Maintain adequate pharmacy supplies and keep the department clean, neat, and orderly.
• Maintain respectful relationships with coworkers and comply with company policies and procedures.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed