Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Atlanta, GA

8d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centered pharmacy environment, interacting with customers and building patient relationships. Under a pharmacist’s direct supervision, the role supports pharmacy practice in accordance with state and federal regulations and company policies. Responsibilities include using pharmacy systems to obtain patient and drug information and process prescriptions, assisting with pharmacy operations, and providing a distinctive customer experience. Walgreens offers an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program provides courses, learning activities, resources, and on-the-job experience intended to build foundational and advanced pharmacy technician knowledge and prepare participants for PTCB certification. Employees earn and maintain the required certification or registration and attend requested training and continuing education.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Must earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is required for promotion to senior technician if not otherwise earned.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in pharmacy practice under direct supervision and in accordance with state, federal, and company requirements.
Use pharmacy systems to enter patient and drug information and process prescriptions accurately.
Retrieve, count, and pour medications; verify medications and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors immediately and follow company error-reporting and Quality Improvement Program procedures.
Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales, operate the assigned cash register, and handle cash as required.
Engage customers and patients, offer assistance, resolve issues, answer questions, and help locate over-the-counter products.
Model customer-service best practices and develop relationships with valuable customers.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments, and filing claims for shipment discrepancies or damaged prescription drugs.
Assist pharmacists with clinical services, including collecting and labeling blood or urine samples when required, and help coordinate services with clinics and external providers.
Help maintain relationships with local medical and healthcare communities through provider outreach and detailing.
Maintain the Pharmacy Department’s supplies, cleanliness, orderliness, and appearance.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the manager, obtain continuing education credits, and maintain current pharmacy and healthcare knowledge.