Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Town of New Windsor, NY

2d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under a pharmacist’s direct supervision, the role assists with pharmacy practice and department duties in accordance with state and federal regulations and company policies. Technicians use pharmacy systems to obtain patient and medication information and process prescriptions, and help deliver a distinctive customer experience.

Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy skills and help participants work toward PTCB certification and a nationally recognized credential. Walgreens will train applicants who are new to pharmacy work as well as experienced technicians.

The role may also support inventory management, clinical services, pharmacy workflow, customer transactions, clerical work, and relationships with local healthcare providers. Technicians attend requested training and maintain their pharmacy and healthcare knowledge.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision and in accordance with state and federal regulations and company policies.
• Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
• Retrieve, count, and pour medications; verify prescriptions and check for possible interactions.
• Assist with pharmacy workflow, scheduling, and other duties assigned by the Pharmacy Manager, Staff Pharmacist, or Store Manager.
• Report prescription errors immediately to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and handle cash as required.
• Engage customers and patients, answer questions, resolve issues, offer assistance with products and services, and help customers locate over-the-counter products.
• Model customer service best practices and develop relationships with valuable customers.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims in a timely manner and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments.
• Use asset-protection techniques and file claims for pharmaceutical shipment overages, shortages, order errors, or damaged goods.
• Assist with clinical services, including collecting and properly labeling blood or urine samples when required, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Support relationships with local healthcare providers and community organizations through provider detailing and outreach.
• Maintain a clean, neat, orderly, and adequately stocked Pharmacy Department.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or meet state certification or registration requirements; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

Benefits

• Walgreens Pharmacy Technician Training Program with courses, learning activities, resources, and on-the-job experience.
• Opportunity to work toward PTCB certification and a nationally recognized, portable credential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed