Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens

7d•$23 - $31

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under a pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the role assists with pharmacy practice and department duties, uses pharmacy systems to obtain patient and drug information and process prescriptions, and delivers a positive customer experience. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy technician knowledge and skills. It guides apprentices toward PTCB certification and supports maintaining the skills required in pharmacy care. Employees earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; PTCB certification is otherwise required as a condition of promotion to senior technician. The position may also support inventory management, clinical services, pharmacy workflow, administrative duties, and relationships with the local medical community. The role requires a flexible schedule, including evening and weekend hours. Compensation depends on factors such as geography, skills, abilities, education, and experience. The role remains open until filled.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in the practice of pharmacy and in other Pharmacy Department duties, following state and federal regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
If PTCB certified, assist with and coach pharmacy technicians on pharmacy systems and cashiers on pharmacy cash registers.
Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and provide a positive customer experience.
Model customer service best practices and develop strong relationships with valuable customers.
Enter patient and drug information, fill prescriptions by retrieving, counting, and pouring medications, verify medicines, and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures regarding pharmacy errors and the Quality Improvement Program.
Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required.
Assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims in a timely and efficient manner and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset protection techniques and file claims for overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups and care facilities.
Help keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration.
Attend requested training, acquire continuing education credits, and maintain pharmacy and healthcare knowledge and skills.