Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • College Station, TX

21h • Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-focused pharmacy environment, interacting with customers and building patient relationships. The role provides on-the-job experience and training through Walgreens’ Pharmacy Technician Training Program, an “earn while you learn” program recognized by ASHP and the Department of Labor. The program prepares apprentices to pursue Pharmacy Technician Certification Board (PTCB) certification and develop the knowledge and skills needed in pharmacy care.

Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the technician assists with pharmacy operations, prescription processing, customer service, inventory, and other department duties. The role may also support clinical services and coordination with healthcare providers. The position requires a flexible schedule, including evening and weekend hours.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision and in accordance with state, federal, and company policies.
• Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
• Retrieve, count, and pour medications; verify medicines and check for possible interactions.
• Assist the pharmacist with scheduling and maintaining pharmacy workflow.
• Report prescription errors immediately to the pharmacist on duty and follow company policies and the Quality Improvement Program.
• Follow Good Faith Dispensing requirements during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required.
• Engage customers and patients, offer assistance, resolve issues, answer questions, and provide a positive customer experience.
• Model customer-service best practices and develop relationships with valuable customers.
• Help customers locate over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Assist with inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments.
• Follow asset-protection techniques and file claims for pharmacy merchandise overages, shortages, order errors, or damaged goods.
• May assist the pharmacist with clinical services, including collecting and labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
• Support relationships with local medical professionals and health organizations through provider detailing and outreach.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; certification is a condition of promotion to senior technician when applicable.
• Attend requested training, acquire continuing education credits, and maintain knowledge of healthcare and pharmacy developments.
• If PTCB certified, assist with and coach pharmacy technicians in pharmacy systems and cashiers in pharmacy cash-register operations.

Benefits

• Walgreens Pharmacy Technician Training Program provides paid, on-the-job learning and preparation toward a nationally recognized, portable credential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed