Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Collinsville, IL

10d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Walgreens provides training, technology, learning activities, and on-the-job experience to help prepare employees to become certified pharmacy technicians. The apprenticeship is an earn-while-you-learn program recognized by ASHP and the Department of Labor, intended to guide participants toward Pharmacy Technician Certification Board (PTCB) certification and support the skills needed in pharmacy care.

Under the pharmacist’s direct supervision and in accordance with applicable state and federal regulations and company policies, the technician assists with pharmacy practice and department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while delivering a positive customer experience. Employees earn and maintain PTCB certification through the designated training program and/or meet state certification or registration requirements.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision with the practice of pharmacy and other Pharmacy Department duties, in accordance with regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions accurately.
• Engage customers and patients, offer help with products and services, resolve issues, answer questions, and build strong relationships with valuable customers.
• Model customer-service best practices and Walgreens service traits with team members.
• Enter patient and drug information, fill prescriptions by retrieving, counting, and pouring medications, verify medications, and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Report prescription errors promptly and follow company pharmacy-error and Quality Improvement Program procedures.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment discrepancies or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with the local medical community through provider outreach and other activities that support growth opportunities.
• Maintain the Pharmacy Department’s supplies, cleanliness, and orderly appearance.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the manager, acquire continuing education credits, and maintain current healthcare and pharmacy knowledge.

Benefits

• Earn-while-you-learn Pharmacy Technician Training Program.
• Training, learning activities, and on-the-job experience to prepare for pharmacy technician certification.
• Company benefits information is available at jobs.walgreens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed