Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•League City, TX

9d•$17 - $23•Onsite

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under the pharmacist’s direct supervision, they assist in the practice of pharmacy and perform other Pharmacy Department duties in accordance with applicable regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, and supports a distinctive customer experience. Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy technician knowledge and skills, prepare participants for PTCB certification, and support their continuing development. Technicians must earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, PTCB certification is a condition of promotion to senior technician. The position also involves prescription processing and filling, customer service, cash handling, telephone calls, claims processing, inventory support, pharmacy upkeep, and assistance with clinical services and community provider relationships. Compensation depends on factors including geography, skills and abilities, education, and experience. The position remains open until filled.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist, under direct supervision, in the practice of pharmacy and perform other Pharmacy Department duties in accordance with state and federal regulations and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians and cashiers in operating pharmacy systems and registers.
Greet and assist customers and patients, resolve issues, answer questions, follow customer-service best practices, and develop relationships with valuable customers.
Enter patient and drug information accurately; fill prescriptions by retrieving, counting, and pouring medications, verifying medicines, and checking for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register, collect and handle cash as required, and assist customers in locating over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; maintain knowledge of asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Assist the Pharmacy Manager and Staff Pharmacist in maintaining relationships with the local medical community through provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums.
Help maintain the Pharmacy Department by ensuring adequate supplies and keeping the area clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other assigned tasks.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend manager-requested training, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy, including current developments.