Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Creve Coeur, MO

19h•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy technician skills and prepare participants to become Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technicians. Under the pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, the technician assists with pharmacy practice and department duties. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, while providing a distinctive customer experience. Technicians earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, PTCB certification is required for promotion to senior technician.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in pharmacy practice and other Pharmacy Department duties under direct supervision and in accordance with applicable laws and company policies.
Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians in pharmacy-system operations and cashiers in pharmacy cash-register operations.
Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
Develop strong relationships with valuable customers.
Enter patient and drug information accurately, fill prescriptions, retrieve, count and pour medications, verify medicines, and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company policies and the Quality Improvement Program.
Follow the Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales, collect and handle cash as required, and help customers locate over-the-counter products.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment discrepancies or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens healthcare clinics and external providers.
Help maintain relationships with the local medical community through provider outreach and other activities that support growth opportunities.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the manager, earn continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.