Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Littleton, CO
•$18 - $25

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices support pharmacists under direct supervision and in accordance with state and federal regulations and company policies. The role is patient- and customer-focused, with responsibilities spanning prescription processing, pharmacy operations, customer service, inventory, and other Pharmacy Department duties. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor, with courses, learning activities, resources, and on-the-job experience intended to help participants develop the skills needed to become certified pharmacy technicians. Employees earn and maintain PTCB certification through the designated training program and/or required state certification or registration; PTCB certification is a condition of promotion to senior technician if not earned otherwise.

Requirements

  • Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
  • Must be willing to work a flexible schedule, including evening and weekend hours.
  • Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.

Nice To Haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately counting, measuring, and weighing medications.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Responsibilities

  • Assist the pharmacist under direct supervision in the practice of pharmacy and perform other Pharmacy Department duties in accordance with applicable regulations and company policies.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information accurately, retrieve, count, and pour medications, verify medicines, and check for possible interactions.
  • If PTCB certified, assist with and coach pharmacy technicians in pharmacy systems and cashiers in operating pharmacy cash registers.
  • Engage customers and patients, offer assistance, resolve customer issues, answer questions, and model customer-service best practices.
  • Develop strong relationships with valuable customers and maintain respectful relationships with coworkers.
  • Comply with the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
  • Assist with scheduling and maintaining pharmacy workflow.
  • Immediately report prescription errors to the pharmacist on duty and follow company policies and procedures related to errors and the Quality Improvement Program.
  • Register related sales on the assigned cash register and collect and handle cash as required; assist customers in locating over-the-counter products when possible.
  • Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
  • Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
  • Support pharmacy inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
  • May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
  • Assist the Pharmacy Manager and Staff Pharmacist in building relationships with local medical providers and health-related groups through detailing and outreach.
  • Help maintain the Pharmacy Department’s supplies and ensure it is clean, neat, and orderly.
  • Complete training requested by the Manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.
  • Complete special assignments and other tasks as assigned.

Benefits

  • Walgreens Pharmacy Technician Training Program, described as an “earn while you learn” program recognized by ASHP and the Department of Labor.
  • Training courses, learning activities, resources, and on-the-job experience to prepare for pharmacy technician certification.
  • The job posting links to Walgreens benefits information but does not specify individual benefits.
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