Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Purcellville, VA

21d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, engaging with customers and building patient relationships. Walgreens provides training through an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to develop foundational and advanced pharmacy skills and prepare participants to earn and maintain Pharmacy Technician Certification Board (PTCB) certification or other required state certification/registration. Under the pharmacist’s direct supervision, the technician assists with pharmacy practice and department duties in accordance with state and federal regulations and company policies. The role uses pharmacy systems to obtain patient and drug information and process prescriptions, supports pharmacy operations and inventory, and delivers a distinctive customer experience. Compensation depends on factors including geography, skills, education, and experience. The position remains open until filled.

Requirements

Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
Must be willing to work a flexible schedule, including evenings and weekends.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist under direct supervision in the practice of pharmacy and in other Pharmacy Department duties, following state and federal regulations and company policies.
Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
If PTCB certified, assist with and coach pharmacy technicians using pharmacy systems and cashiers using pharmacy cash registers.
Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
Develop strong relationships with valuable customers.
Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Fill prescriptions by retrieving, counting, and pouring medications; verify the medication and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow company error and Quality Improvement Program procedures.
Register related sales, collect and handle cash, and help customers locate over-the-counter products.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
Support inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment discrepancies or damaged prescription drugs.
May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinating services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Help maintain relationships with the local medical community through provider detailing and outreach to healthcare groups and facilities.
Maintain the Pharmacy Department’s supplies and ensure the area is clean, neat, and orderly.
Comply with company policies and procedures and maintain respectful coworker relationships.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend manager-requested training, obtain continuing education credits, and maintain current healthcare and pharmacy knowledge.