Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Manalapan Township, NJ

8d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and building patient relationships. Under a pharmacist’s direct supervision and in accordance with state and federal regulations and company policies, they help practice pharmacy, process prescriptions, use pharmacy systems, and perform other Pharmacy Department duties. Walgreens offers an earn-while-you-learn training program recognized by ASHP and the Department of Labor, designed to develop the knowledge and skills needed to pursue Pharmacy Technician Certification Board (PTCB) certification and a career in pharmacy care. The role also provides on-the-job learning and resources, and may suit both people new to pharmacy and experienced technicians.

Technicians support customer service, prescription processing, pharmacy operations, inventory, clerical work, and clinical services as assigned. They are expected to maintain required certification or registration, participate in training and continuing education, and keep their pharmacy and healthcare knowledge current. Flexible scheduling, including evenings and weekends, is required.

Requirements

• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist, under direct supervision, in the practice of pharmacy and perform Pharmacy Department duties in accordance with applicable regulations and company policies.
• Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians and cashiers in using pharmacy systems and registers.
• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and model customer-service best practices.
• Develop strong relationships with valuable customers.
• Follow the Walgreen Co. Pharmacy Code of Conduct and company policies, including Good Faith Dispensing requirements.
• Enter patient and drug information accurately; retrieve, count, and pour medications; verify prescriptions and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting and Quality Improvement Program procedures.
• Register sales, collect and handle cash as required, and assist customers in locating over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform clerical duties as assigned.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and help coordinate services with Walgreens clinics and external providers.
• Help maintain relationships with the local medical community through provider outreach and related activities.
• Maintain the Pharmacy Department’s supplies, cleanliness, neatness, and orderly appearance.
• Maintain respectful relationships with coworkers and comply with company policies and procedures.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or obtain state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend requested training, earn continuing education credits, and maintain current healthcare and pharmacy knowledge.

Benefits

• Walgreens provides an earn-while-you-learn Pharmacy Technician Training Program recognized by ASHP and the Department of Labor.
• Training courses, learning activities, and resources designed to build foundational and advanced knowledge, skills, and on-the-job experience.
• The training program supports preparation for PTCB certification and a nationally recognized, portable credential.
• Benefits information is available at jobs.walgreens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed