Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Ellisville, MO

8d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under the pharmacist’s direct supervision, the role assists with pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and Company policies. The position uses pharmacy systems to obtain patient and drug information and process prescriptions, and provides customer service while supporting pharmacy operations. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy knowledge and skills and prepare participants for PTCB certification. Employees are expected to earn and maintain PTCB certification through the designated training program and/or state-required certification or registration, or earn PTCB certification as a condition of promotion to senior technician.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills to accurately count, measure, and weigh medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist in the practice of pharmacy and in other Pharmacy Department duties under direct supervision and in accordance with applicable regulations and Company policies.
Use pharmacy systems to enter patient and drug information, process prescriptions, and ensure information is entered correctly.
Retrieve, count, and pour pharmaceutical drugs; verify medication accuracy and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Report prescription errors immediately to the pharmacist on duty and follow Company procedures for pharmacy errors and the Quality Improvement Program.
Follow the Company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
Register sales on the assigned cash register and collect and handle cash as required.
Help customers locate over-the-counter products when possible.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and efficiently, and perform assigned clerical duties.
Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; apply asset protection practices and file claims for overages, shortages, order errors, or damaged prescription drugs.
May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate clinical services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Support relationships with the local medical community through provider detailing and outreach to healthcare providers and community organizations.
Maintain the Pharmacy Department’s supplies and ensure the area is clean, neat, and orderly.
Follow Company policies and procedures and maintain respectful relationships with coworkers.
Complete special assignments and other tasks as assigned.
Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge of developments in healthcare and pharmacy.
Engage customers and patients by greeting them, offering assistance, resolving issues, and answering questions.
Model customer-service best practices and develop strong relationships with valuable customers.