Pharmacy Technician / Pharm Tech Apprenticeship
About The Position
Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an “earn while you learn” training program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced pharmacy knowledge and prepare participants to become Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technicians. Under a pharmacist’s direct supervision, the role assists with pharmacy practice and other Pharmacy Department duties in accordance with state and federal regulations and company policies. It uses pharmacy systems to obtain patient and medication information and process prescriptions, and helps deliver a distinctive customer experience. Technicians earn and maintain PTCB certification through the designated training program or applicable state requirements; PTCB certification is a condition of promotion to senior technician when not otherwise obtained.
Requirements
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evenings and weekends.
Nice To Haves
- Six months of experience in a retail environment.
- Prior work experience with Walgreens.
- Good math skills for accurately counting, measuring, and weighing medications.
- Good computer skills.
- Knowledge of store inventory control.
- PTCB certification.
Responsibilities
- Assist the pharmacist under direct supervision with pharmacy practice and Pharmacy Department duties in accordance with state, federal, and company requirements.
- Use pharmacy systems to obtain patient and drug information, enter information accurately, and process prescriptions.
- Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
- Build relationships with valuable customers and maintain respectful relationships with coworkers.
- Fill prescriptions by retrieving, counting, and pouring medications; verify the medicine and check for possible interactions.
- Assist pharmacists with scheduling and maintaining workflow.
- Immediately report prescription errors and follow company procedures and the Quality Improvement Program.
- Follow the Good Faith Dispensing policy during applicable prescription-dispensing activities.
- Register sales at the assigned cash register, handle cash as required, and assist customers in locating over-the-counter products.
- Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
- Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
- Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; handle claims for shipment overages, shortages, order errors, or damaged prescription drugs.
- May assist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
- Assist in maintaining relationships with local healthcare providers and conducting outreach to healthcare groups and care facilities.
- Keep the Pharmacy Department stocked, clean, neat, and orderly.
- Complete special assignments and other tasks as assigned.
- Earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; attend requested training and obtain continuing education credits.
- Maintain knowledge and skills in healthcare and pharmacy, including current news and developments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
