Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens • Boynton Beach, FL

1d • $17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Walgreens provides an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP and the Department of Labor. The program offers courses, learning activities, resources, and on-the-job experience to build foundational and advanced skills and prepare apprentices to become Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technicians.

Under the pharmacist’s direct supervision, the role assists in pharmacy practice in accordance with state and federal regulations and company policies. It uses pharmacy systems to obtain patient and drug information and process prescriptions, and helps provide a distinctive customer experience. Pharmacy Technicians and Apprentices also perform operational, clerical, inventory, and training duties as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English, except in Puerto Rico.
• Must be willing to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy and in other Pharmacy Department duties, following applicable state, federal, and company requirements.
• Use pharmacy systems to obtain patient and drug information and process prescriptions; if PTCB certified, assist with and coach pharmacy technicians and cashiers in using pharmacy systems and pharmacy cash registers.
• Greet customers and patients, offer assistance with products and services, resolve issues, answer questions, and build relationships with valuable customers.
• Model customer-service best practices, including courtesy, proactive assistance, identifying customer needs, and providing service until customers are satisfied.
• Enter patient and drug information accurately; retrieve, count, and pour pharmaceutical drugs; verify medications and check for possible interactions.
• Assist pharmacists with scheduling and maintaining workflow.
• Immediately report prescription errors to the pharmacist on duty and follow company error-reporting policies and the Quality Improvement Program.
• Follow the Walgreen Co. Good Faith Dispensing policy during applicable prescription-dispensing activities.
• Register sales on an assigned cash register and collect and handle cash as required; help customers locate products, including accompanying them to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims in a timely and efficient manner and perform assigned clerical duties.
• Support inventory management by ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection techniques and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
• May assist the pharmacist with clinical services, including collecting and properly labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
• Help maintain relationships with the local medical community through provider outreach and other activities that support growth opportunities.
• Keep the Pharmacy Department stocked, clean, neat, and orderly.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Earn and maintain PTCB certification through the designated training program and/or obtain state-required certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
• Attend training requested by the manager, acquire continuing education credits, and maintain knowledge and skills in healthcare and pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed