Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens•Scottsville, KY

6d•$17 - $23

About The Position

Walgreens Pharmacy Technicians and Pharmacy Technician Apprentices work in a patient-centric pharmacy environment, interacting with customers and developing patient relationships. Under the pharmacist’s direct supervision, the role assists in the practice of pharmacy and performs other Pharmacy Department duties in accordance with state and federal regulations and Company policies. The position includes an earn-while-you-learn training program recognized by ASHP and the Department of Labor. Training activities and resources provide foundational and advanced knowledge, skills, and on-the-job experience intended to prepare apprentices to become certified pharmacy technicians. Employees earn and maintain PTCB certification through the designated training program and/or state-required certification or registration; otherwise, PTCB certification is required for promotion to senior technician. The role also delivers customer service, processes prescriptions and pharmacy transactions, supports pharmacy operations and inventory, and may assist with clinical services. Walgreens provides training and support to employees entering or advancing in pharmacy work.

Requirements

Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.

Nice To Haves

Six months of experience in a retail environment.
Prior work experience with Walgreens.
Good math skills for accurately counting, measuring, and weighing medications.
Good computer skills.
Knowledge of store inventory control.
PTCB certification.

Responsibilities

Assist the pharmacist, under direct supervision and in accordance with applicable state, federal, and Company policies, in the practice of pharmacy and other Pharmacy Department duties.
Use pharmacy systems to obtain patient and drug information and process prescriptions; enter information accurately and, if PTCB certified, assist and coach pharmacy technicians and cashiers in using pharmacy systems and registers.
Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
Develop strong relationships with valuable customers and maintain respectful relationships with coworkers.
Retrieve, count, and pour pharmaceutical drugs; verify medication accuracy and check for possible interactions.
Assist pharmacists with scheduling and maintaining workflow.
Immediately report prescription errors to the pharmacist on duty and follow Company error-management and Quality Improvement Program procedures.
Follow the Walgreen Co. Pharmacy Code of Conduct and Good Faith Dispensing policy.
Register sales, collect and handle cash as required, and help customers locate over-the-counter products.
Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
Support inventory management, including ordering, unpacking, checking, and storing pharmaceutical shipments; follow asset-protection practices and file claims for shipment overages, shortages, order errors, or damaged prescription drugs.
May assist with clinical services, including collecting and labeling blood or urine samples, and coordinate services with pharmacy staff, Walgreens healthcare clinics, and external providers.
Assist the Pharmacy Manager and Staff Pharmacist with relationships and outreach to the local medical community and other healthcare organizations.
Keep the Pharmacy Department stocked, clean, neat, and orderly.
Complete special assignments and other tasks as assigned.
Earn and maintain PTCB certification through the designated training program and/or required state certification or registration; otherwise, earn PTCB certification as a condition of promotion to senior technician.
Attend training requested by the Manager, acquire continuing education credits, and maintain knowledge of healthcare and pharmacy developments.